Salon Information

Please read before your visit

*Please ensure you have no symptoms outlined by the Government and the NHS

*Limit the items you bring – please don’t bring with you unnecessary personal items, shopping bags, scarfs

*Wearing a Facemask – please bring with you a mask or face covering this is compulsory in the salon

* Please arrive on time for your appointment. A member of our team will greet you at the reception door as our door will be locked, you may be asked to briefly wait outside, should numbers inside be at the capacity

*Please come to your appointment alone unless someone with you is also having a treatment

 

Preparing for your visit

Please arrive on time for your appointment so that we can complete all Covid safe procedures (temperature check and hand sanitising) If this is your initial appointment or you’ve not had the treatment before a consultation form is required to be completed.

 

Patch Test

Eyelash and Brow Tinting and adhesive tests must be carried out 48 hours prior to an appointment. These treatments include; Tinting, HD Brows, LVL lash treatment, Eyelash Extensions.

 

Mobile Phones 

We respectfully request that all mobile phones are switched off during your visit to the salon, this is so that all our clients can relax and unwind during their visit.

 

Children

For the respect of all our clients, we are unable to have children under the age of 10 years old in the salon unless they are having a treatment.

 

Booking an appointment

To make an appointment please call, email or message us on Facebook or Instagram. Tel; 01283 550900, email; info@alexandratherapycentre.co.uk, Facebook; alexandratherapycentreswadlincote, instagram.com/alexandratherapycentre/

After booking an appointment you will receive a confirmation email within 20 mins, this email will also contain all our latest Covid 19 salon protocols. Please read these before your visit, Thank you.

3 days before your visit you will receive an email reminding you of your appointment at the salon, if you need to, re-reschedule or cancel this appointment please allow more than 24 hours notice.

24 hours before your visit you will receive by email a Covid 19 consultation form and we may also send you a treatment consultation form. Please fill these in and submit them back to us.

 

Student Discount

Full time students receive 15% discount on all full price treatments.

 

Cancellation Policy

Please note we require 24 hours notice to cancel or re-schedule appointments, otherwise a 50% charge will be made.

 

 

Retail

All our product ranges are available for purchase. This includes face, body, sun care, make-up, nail care and self-tanning products, as well as special seasonal promotions and gift sets.

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